
How brands like Jaeger-LeCoultre and IWC harnessed AI to optimize assortments across 3,000 retail locations

Faced with manual assortment processes and high inventory immobilization, luxury Maisons such as Jaeger-LeCoultre, IWC, Vacheron Constantin, and Piaget—part of the Richemont group—partnered with Ekimetrics to deploy an AI-powered solution that optimizes product allocation in real time, tailored to each store’s customer profile and local demand.
What we did
Challenge
Ensuring the right product in the right place atthe right time was a complex challenge for these global luxury Maisons. Withover 3,000 luxury boutiques, exclusive timepieces, and a diverse clientele, managing assortments manually through spreadsheets led to inefficiencies:
- Lack of localized assortment strategies led to missed sales opportunities
- High inventory immobilization tied up millions in unsold stock
- Time-consuming and manual assortment processes created bottlenecks in execution
Our approach
In collaboration with several iconic watch brands, Ekimetrics developed an AI-powered assortment solution, enabling the companies to adjust stock allocations dynamically per store on a regular basis:
- Harnessing AI-driven insights from historical sales and customer trends to recommend ideal assortments
- Automating decision-making by integrating Golden Rules defined by marketing and supply chain teams
- Enabling manual adjustments by assortment managers to fine-tune recommendations and ensure flexibility
Outcome
By implementing this AI-driven solution, brands like IWC and Jaeger-LeCoultre transformed their approach to merchandise planning, increasing both efficiency and adoption, transforming retail assortment management across 3,000 luxury points of sale in just a few months:
- Localized precision, globally scaled: Delivers store-specific assortments based on real-time customer trends and local profiles, enhancing model availability and in-store relevance.
- Operational efficiency unlocked: Automates manual, Excel-based planning processes—cutting time-to-action from days to seconds and freeing up critical resources across Maisons.
- Smarter inventory allocation: Minimizes capital immobilization by aligning stock to true market demand, reducing unsold high-value items across the network.